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At Luxury Peptides, we are committed to providing high-quality research products with secure packaging and reliable shipping. Please review our shipping and return guidelines before placing an order.
All orders are processed within 1–3 business days after payment confirmation. Once your order has been shipped, you will receive tracking information via email whenever available.
Delivery times may vary depending on your location, shipping carrier, weather conditions, and other external factors beyond our control.
Due to the sensitive nature of research peptides and laboratory products, all sales are considered final once an order has been shipped.
To maintain product integrity, sterility, and quality standards, we cannot accept returns or exchanges for research products.
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
To assist with your claim, please provide:
After review, we may offer a replacement product or store credit where appropriate.
Once an order has been transferred to the shipping carrier, delivery responsibility falls under the carrier’s service.
If your package is delayed, please contact the carrier first using your tracking information. If additional assistance is needed, our support team will be happy to help.
Customers are responsible for providing accurate shipping information at checkout.
Luxury Peptides cannot be held responsible for orders shipped to an incorrectly entered address. Please review all shipping details carefully before completing your purchase.
Feel free to contact us through our contact form, WhatsApp, or email. Our team is always ready to assist you with any questions or concerns regarding your order.
Returns are not accepted for research peptides, laboratory chemicals, or opened products.
Refunds or replacements may only be considered in cases where:
All requests are subject to review and approval.
If you have any questions regarding shipping, returns, or your order status, please contact our support team.
We are committed to providing prompt assistance and ensuring a smooth customer experience.
Thank you for choosing Luxury Peptides.
